Apr 18, 2018 - Here's a quick and simple guide on How to Fix Apple ID is Disabled on. You are able to download new apps from your App Store or iTunes. Some users reporting issues signing in with Apple ID on iOS, accessing iTunes & App Store. Anybody else having issues with their Apple ID? Or trying to download from the App Store. Started off with my iPhone saying that my Apple ID has been disabled and now all our other devices that uses i tunes say this when trying too up date or download something from iTunes.

  1. Trying To Download Game And It Says Appleid Disabled To Go
  2. Trying To Download Game And It Says Appleid Disabled To Itunes
  3. Trying To Download Game And It Says Appleid Disabled To Pay
  4. Trying To Download Game And It Says Appleid Disabled To Connect
  5. Trying To Download Game And It Says Appleid Disabled To Start

If your Apple ID is locked for security reasons, you might see one of these alerts:

Dec 17, 2015  Yep same here no matter what I do,I've gone in and updated password at apple a million times it feels, still says apple ID is disabled when I try to download anything at the App Store.this is so frustrating and how many times do I have to go in and change my password.

  • “This Apple ID has been disabled for security reasons”
  • 'You can't sign in because your account was disabled for security reasons'
  • 'This Apple ID has been locked for security reasons'

When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

If you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID. And if you have a recovery key, you can use it to help you regain access to your account.

Learn more

After you change your password, you might need to update it in your iCloud settings and in any Apple services that you sign in to with your Apple ID. Learn more about your Apple ID and where you can use it.

Hi Krishandissanayake,

Thank you for posting your query in Microsoft Community.

I understand that you are getting error “This purchase cannot be completed” while downloading games from Windows store.

I can imagine the inconvenience you have experienced. I will certainly help you with this.

1.Are you using any proxy settings to access internet?

Please follow the methods.

Method 1:

Says

a) Check to see if you are using a local account or a live account on the system. If you are using a local account try changing to a Live account by going to the New Windows 8 UI and clicking on your account name in the upper right corner. Click on the option to “Change account picture” then click the user option. There should now be an option to “Switch” the account to a Microsoft account (this is the Live account).

b) Check the setting for Date/Time by choosing the Desktop tile and then left click on the date/time in the corner. Click on “change date and time settings”. And then verify the time zone is correct as well as the “Internet time” tab has the option to “Synchronize with Internet time server”.

c) Make sure that all Windows Updates are current by going to the Desktop tile and click on the Charms menu on the right hand side of the screen (or “Windows Key + C”) and choose “search” type “Update” in the search field to find the Windows Update and go through that update process.

Method 2:

Disabled

Delete the temporary files and check if that helps. Follow these steps to delete the temporary files.

a)Press ’Windows + W’ key and type ‘%temp%’ and click ‘OK’.

b)Select all the files and press delete.

Trying To Download Game And It Says Appleid Disabled To Go

c)Press ‘Windows + W’ key and type ‘prefetch’ and click ‘OK’.

d)Select all the files and press delete.

Trying To Download Game And It Says Appleid Disabled To Itunes

Method 3:

You may try running the Internet Connection troubleshooter and check for the issue.
a. Press the 'Windows + C' to activate the charms menu or move the mouse pointer to bottom right corner of the screen and you will get the charms menu.
b. Click on Search and select Settings.

c. Type Troubleshooting and select Troubleshooting.
d. Click on Network and Internet and select Internet connections.
e. Click on Next to run the troubleshooter.

Method 4:

Trying To Download Game And It Says Appleid Disabled To Pay

Disable any antivirus software installed on the computer and Windows firewall and then try to open the apps and check if the issue persists.

a)Move the mouse to bottom right corner and click on ‘search’.

b)Click on ‘settings’ and type ‘Windows firewall’ and press enter.

Trying To Download Game And It Says Appleid Disabled To Connect

c)Select ‘Turn Windows firewall on or off’ and select ‘Turn off the Windows firewall’ for both ‘public network location settings’ and ‘private network location settings’.

Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Trying To Download Game And It Says Appleid Disabled To Start

We would be more than happy to help you further if the above steps did not resolve the issue.